mama and papa businessġ00% Honest experience. If you ever want to see your money again, find a gift card exchange company that is accredited by the BBB! Don't take your chances. Please learn from my bad decision to use GCR and steer clear of this fraudulent company. It's all about the principle of making good on your word and not making false promises! Although my payment of $26.25 might not be a huge amount (unlike some other customers that are out hundreds of dollars), that gives them no right to disregard my order string me along over nine weeks with no results. I feel cheated and quite frankly violated by this company. I feel frustrated because I have attempted to contact them with the hope of resolving this issue and getting my money several times, but with no results to show for it. Did you know that GCR is not accredited with the BBB? I wish I would have known before I sent them my gift card. Well, it is now Februand I have nothing to show for it except for several emails, wasted time, and gullibility. My payment was processed on January 7, 2016. I was told they received the gift card on December 31, 2015. I sent GCR my gift card on December 25, 2015. I sure am posting on FB, Twitter about this horrible experience with them. I will definitely NOT purchase anything else EVER to this company. I hope GCR will investigate whoever use the electronic giftcard in a timely manner. it is not right for them to sell something that is not usable, and after charging my CC account. GCR has taken money alrady from my credit card and yet I did not received my giftcard. To this day I have not heard back the result. I received it and fill out the info needed. This time he told me his sending a refund request. Day 3, I have3 not heard anything from them so I finally contact the CS again. I contact giftcard rescue Customer service, he told me they will contact me in 2 business days. Customer service told me that it was invalid card. I retry entering the card number hoping I made a mistake, but after 6-7 times of attempts, I finally called dress barn. I was very excited to use it at the participating store ( dress barn), when it's time to use it as payment, it was invalid. It was delivered through my giftcard rescue account one day after I purchase it. I hope others follow suit and issue chargebacks so they get hit with more fees and end their fraudulent business.I was very disappointed with my electronic giftcard purchase ($200). I gave them their chance to avoid the chargeback fee by answering me back and providing my cards or refund, but they just ignored my emails and phone calls. Luckily my credit card company gave me my money back at their expense by issuing a chargeback. My account needed to be verified, but they had no issue charging the card beforehand and had no interest in refunding the money after. Every E-mail I sent after that got no response. He puts me on hold for another 10 mins, and then hangs up on me. I call them back the next day, same thing, and on my third try on the second number, ten more minutes of ringing later, I FINALLY get someone. Each time the phone just rings and rings for well over 10 mins (I think it was 13 mins each?). I call them on two different numbers multiple times, never getting a response. 2 days later when the e-codes should be available, I get an email saying I need to call in to verify the account. I bought $235.10 worth of Home Depot E-gift cards from them.
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